Frequently Asked Question
It is our duty to provide valid and most of all valuable responds to all asked questions from our users/clients/customers etc..
Do you only sell to UK?
NO! we do not sell to UK only, we make sell to all countries in Europe as a whole + Austrialia.
we have on going shop constructions going on in Germany and Australia as we plan on opening a branch in the months to come for ease of purchase and maximum support to our high rate customers in those locations.
What is a return policy?
A return policy is a set of guidelines established by a retailer that outlines the process for customers to return and exchange unwanted merchandise. It specifies the conditions under which products can be returned, including the time frame for returns, acceptable reasons for returns, and any necessary documentation. Many retailers, particularly in the EU, are required by law to have a minimum return period of at least 14 days.
What payment methods do you accept?
For the most, we accept
Bank Transfer & PayPal
we may decide to go with other payments based on our customers preference and ease of transaction, this preferences include Credit Cards, Crypto (BTC, USDT, ETH) and more.
How Much is the Delivery Fee?
Delivery Fees are very essential for internationl Businesses as they say alot and/or save alot at the same time. our Delivery / Shipping / Postal Fee has been divided into two
- Parts = £50 (any country in Europe)
- Full bikes = £100(everywhere in Europe)
- Free delivery available for people living in UK, Belguim and Denmark
Submit a task
Book an Appointment or Submit a work-to-be-done and we'll attend to.
Send message
Leave us a message and we'll try as much as we possibly can to respond on time.
Trusted experience
Reach Us Via WhatsApp
For quicker responds
Some FAQ accordions
we have a dedicated support team which comprises of people that can speack and write in different languages inclusing
French
English
German
Spanish
And More, so feel free to express yourself in your language and be sure to get a respond.
Social media interactions refer to the various two-way conversations and touchpoints between users on social media platforms
we have a dedicated support team that takes care of all our social media issues, supports and messages
leaving us a message on either of the platform will get to us apparently.
but! like always. for accuracy, leaving us an On-Site Message or WhatsApp message goes a long way and triggers a quicker responds.
Following the EU law on trust and third-party issues with user informations, we are promising our users with everything we have.
all informations shared with us by the user remains with us and gets deleted between 30 – 45days after a successful transaction.
